These processes represent alternative methods for resolving conflicts arising from rental agreements, bypassing traditional courtroom litigation. One involves a neutral third party facilitating discussions to help disputing parties reach a mutually acceptable resolution, while the other entails a neutral adjudicator rendering a binding or non-binding decision after hearing evidence from both sides. For example, a landlord and tenant disagreeing over responsibility for property damage could utilize either of these methods to find a solution.
The utilization of these conflict resolution pathways offers numerous advantages. They often provide a more cost-effective and time-efficient means of settlement compared to protracted legal battles. Historically, these approaches have gained traction as a means of reducing court caseloads and promoting amicable resolutions that preserve relationships between landlords and tenants. This can lead to greater satisfaction for all parties involved and potentially avoid negative publicity associated with public court proceedings.