The ability to initiate legal proceedings against an automotive insurer arises when the insurer fails to uphold its contractual obligations or acts in bad faith. This course of action typically becomes relevant after an individual experiences damages or injuries resulting from a car accident and believes the insurance provider has inadequately handled the claim. An example would be the denial of a legitimate claim, or an offer of settlement that is unreasonably low, given the extent of the damages and injuries sustained.
The potential for legal recourse acts as a safeguard for policyholders, ensuring that insurance companies fulfill their duty to provide fair and reasonable compensation following a covered loss. Historically, this legal avenue has been critical in preventing insurers from exploiting policyholders and in establishing industry standards for ethical claims handling. The presence of this option promotes accountability and encourages insurers to act in good faith.