The process involves a detailed assessment of a leased vehicle to determine if it meets the acceptable wear and use standards outlined in the lease agreement. This evaluation, typically conducted near the end of the lease term, scrutinizes the vehicle’s interior, exterior, and mechanical components for damage exceeding normal wear and tear. For instance, a small scratch might be considered acceptable, while significant dents or damaged upholstery could result in charges.
This procedure is critical because it establishes the financial responsibility for any excessive wear or damage beyond the agreed-upon terms. Adhering to the established guidelines helps ensure a fair and transparent resolution, protecting both the lessee from unforeseen costs and the leasing company from undue losses. Historically, consistent application of these standards maintains residual values and simplifies the vehicle remarketing process.